Every workplace has
a variety of personalities, work styles and cultures, so disagreements are
inevitable. Disagreeing with your boss might not happen often, but when you
feel the need to voice your opinion about an issue, it's always wise to do it
respectfully (Mayhew, Media, N.D). In his article, Grenny (2014) provide a real life example happened in Dubai with Harsha
and his boss Najib and after that they studied and analyzed the tactics of this
interesting example and came up with some ways to disagree effectively.
Contract for candor upfront which mean effective communicators do
not wait for the need to disagree. They hold a separate conversation when the
stakes are low and emotions are calm to agree with the boss about how to manage
those moments when they disagree. Second, discuss intent before content. Some
bosses gets defensive because they believes your dissent is a threat to their
goals. So, you can be far more candid about your view if you frame it in the
context of a mutual purpose that the boss already cares about. Third, respect
before dissent which mean you must find a way to assure your boss that you
respect his\her position. When that sense of respect is secure, you can venture
into expressing your views openly and honestly. Finally, ask for - and earn-
permission to disagree. Asking for permission is a powerful way of honoring the
position of the boss and avoiding unnecessary provocation. However, there are
some tips on how to disagree with your boss you have to be aware it as Daley
(2004).
These tips are maintain
appropriate eye contact, listen without interrupting, be aware of your body
language and tone of voice, leave out emotions and personal biases, be aware of
the boss's goals and needs, choose the right time and place, use terms such as
"suggest", offer a solution and present your opinions in the
following manner: clear/concise, open/positive and profession (Daley, 2004).
References
Boudreau, J (2015).
Harvard Business Review. Retrieved from
Daley, K. (2004). How
to disagree with your boss. American Society of Training and Development,
58(4), 82-84.
Mayhew, R. Media, D (N.D).
How to Respectfully Disagree With Your Boss. Retrieved from
http://work.chron.com/respectfully-disagree-boss-9066.html