Emotional
intelligence defined as the ability to identify, use, understand and manage
your emotions in positive and constructive ways as well as recognizing your
emotional state and the emotional states of others. Also, it is about engaging
with others in ways that draw people to you (Lewis, 2012). It is important to measure the emotional
intelligence and assess it toward building your team. In his article, Fernández-Aráoz (2015) explained that of all the ways to test for emotional
intelligence, the marshmallow
test might be his favorite. However, Goleman (2004) argued this test because it only works on small children;
few adults would have trouble resisting the first marshmallow and it measures
only one aspect of emotional intelligence which is self-regulate. Therefore,
when assessing emotional intelligence, we need to look for five major
categories of emotional intelligence recognized by researchers.
The first category
is Self-awareness which is ability to recognize an emotion as it happens. The
major elements of self-awareness are Emotional awareness and Self-confidence.
The second category is self-regulation which involves self-control,
trustworthiness, conscientiousness, adaptability and innovation. The third one
is Motivation that means motivate yourself for any achievement requires
clear goals and a positive attitude. Forth, Empathy which is ability to
recognize how people feel is important to success in your life and career.
Finally, Social skills which consider as development of good interpersonal
skills are tantamount to success in your life and career (Akers & Porter, N.D).
So how do we assess emotional intelligence in working adults?
According to Fernández-Aráoz (2015) when assessing which candidates to hire, promote, or
develop first, understand what you should be measuring. There are two levels of
emotional intelligence: general traits and specific behaviors.
Second, identify related competencies necessary for leadership success. Once
you’re clear on the competencies you’re looking for, you’ll need to use
interviews and reference checks to confirm whether certain candidates have
them or not at the target level required. To conclude, it is difficult to
assess Emotional intelligence and it takes more than a marshmallow test.
But if you’re looking to hire outstanding leaders, it’s critically important
that you learn how to do it properly by using the five categories.
References
Akers,
M & Porter. G. (N.D). What is Emotional Intelligence (EQ)? Retrieved from
http://psychcentral.com/lib/what-is-emotional-intelligence-eq/0001037
Fernández-Aráoz, C. (2015). Harvard Business Review. Retrieved from
Goleman, D. (2004). Harvard Business Review. Retrieved from
Lewis. R, (2012). Nursing Standard: Emotional intelligence. 21(33),
63.
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